Dr. Kristi Conner, Board Certified Audiologist/Owner

Dr. Kristi Conner is the owner of Sound Hearing Solutions. She received both her bachelor’s and doctorate degrees from Ball State University. During her time at Ball State, Dr. Conner received the DiLorenzo Research Award for her research on the use of classroom amplification. She also served on the board of the National Association of Future Doctors of Audiology (NAFDA).

Dr. Conner is a member of the American Academy of Audiology (AAA), the Academy of Doctors of Audiology (ADA) and she is board certified by the American Board of Audiology (ABA).

Dr. Conner believes in individualized hearing health care and she is committed to meeting each individual patient’s specific needs. In addition to providing exceptional care to her patients, Dr. Conner also spends time educating the community on the prevention and treatment of hearing loss.

In her spare time, Dr. Conner enjoys spending time with her husband and their two young sons.


Dr. Joshua Kappel, Board Certified Audiologist

Dr. Joshua Kappel works in the Greensburg office of Sound Hearing Solutions.  He received his bachelor's degree from Purdue University and his doctorate from Ball State University in 2010.  Dr. Kappel has professional experience in a number of settings, including an ENT office and with other health care professionals.  He enjoys getting to know patients in order to tailor treatment to their lifestyles.  

Dr. Kappel loves spending time with his wife and two children.  He enjoys reading books, cooking, and travel.


Dr. Benjamin Hendricks, Board Certified Audiologist

Dr. Benjamin Hendricks works at the Madison and Columbus offices.  He received two bachelor’s degrees, a bachelor of arts from Western Kentucky University, and a bachelor of science from Utah State University.  Dr. Hendricks graduated with his doctorate of audiology (Au.D.) from Ball State University in 2017.  As an audiologist, he strives to provide the best hearing health care possible to his patients. 

In his spare time, Dr. Hendricks enjoys spending his time with his wife, family, and friends.